The virtual concierge to receive your guests

Web Concierge

Do you wish to enhance your business with Octorate?

Manage your reservations

Managing guests and reservations has never been easier! From check-in (police documents) to check-out

With Octorate app you can set the communication flow with your guests and keep under control all the important details, offering them a real virtual concierge

Set limitless email templates to send automatically to your guests in the various stages of their stay, from the moment of the confirmation to their departure

Communicate real time with your guests thanks to this platform of web communication, integrated in your Web Concierge!

Manage your payments

Web Concierge allows you to receive safe payments with PCI-DSS level 1 compliance

Allow your guests to choose the payment mode they prefer and pay for their stay with the highest payment standards

Everything through their web application, which they can use without installing or downloading any software or app

Full transparency and reliability

No risks and an unprecedented ease of use

COMMUNICATION MANAGER

A powerful communication tool created especially for you! A single interface to manage all the messages coming from the various enabled portals!

Whenever a guest sends you a message using Airbnb, Booking.com or other OTAs that support this feature, you will be notified and you can communicate directly into Octorate!

A very useful tool to quickly communicate with your guests, without having to enter each portal. Enter the reservation, view the message received and decide whether to reply using your Web Concierge or portal

Self Check-in Ready

OPEN THE DOORS TO THE FUTURE WITH AUTOMATIC SELF CHECK-INS

Thanks to the native integration with Vikey, Keesy, Nuki and all the main smart lock systems, Octorate will send an electronic key to your guests before their arrival, to allow them easily access your facility and automate the check-in procedures

It will make you save time, erase waitings and offer a unique and safe experience to your guests

Set it up for your properties with the Web Concierge

FEATURES

  • Fast Check-in 
  • Automatic emails
  • Email in multiple languages
  • Fast Check-out
  • Information
  • 100% Cloud
  • Safe payments
  • How to reach us
  • Full management of the reservation
  • Real time communication
  • Direct and non-direct reservations
  • Responsive

smart access

Safe payments

Communication

KEEP UP GUESTS’ LOYALTY

YOUR VIRTUAL CONCIERGE

COMMUNICATION, PAYMENTS, SERVICES AND INFORMATION

Your guests will trust you.

Offer your guests a platform from which they can manage their stay, from communication with you to payments

An interactive map, a messaging system and the possibility to view and manage payments

Everything completely usable from the web and from any device, without installing any software or app

Deliver the best experience

Save your guests time and offer them a system to send you all their information before their arrival

They can also specify their flight details and easily communicate with you, keeping track of all the sent and received messages

Easy, fast and totally safe

FAST CHECK-IN

Send your guests a message and allow them to enter their personal details for the check-in in advance, to speed reception operations and save time

 

FAST CHECK-OUT

Your guests can immediately enter the necessary details for the invoicing and communicate real time with you to speed the check-out operations, telling you their possible needs in advance

Try Octorate Free of charge for 14 days, without any credit card