The virtual concierge to welcome your guests
Virtual Concierge
AI-Powered
Try Octorate for free for 14 days
Improve the Hotel Guest Experience with the Web Concierge
Smartly manage your guests’ reception thanks to Hotel Division‘s Digital Concierge! Simplify check-in and check-out operations, optimise real-time communication with your guests and keep all the most crucial booking details under control.
Choose from endless email templates or communicate with your guests at every stage of their stay via Whatsapp Business. Contact guests directly from the reservation, from validation to check-out.
Use the Power of the Web Concierge for your Vacation Rental
Octorate Vacation Rental‘s Web Concierge is the solution that allows property managers and agencies to optimise the deployment of all staff and ensure the best guest experience.
How? Before arriving at the property, guests can find all relevant details through a web-accessible platform. The Web Concierge is the ideal tool to coordinate communication with guests. Contact them by choosing endless email or Whatsapp templates directly from the Booking Engine!
FEATURES
Fast Check-in
Automatic emails
Fast Check-out
Safe payments
Information
Full management of the reservations
Responsive
100% in cloud
Email in multiple languages
Direct and non-direct reservations
Real time communication
SMART ACCES
With the digital concierge you can manage accesses and electronic keys straight away from the app
safe payments
communication
A full suite of features to manage with ease all the complexity of the business
OctoGPT Assistant AI-Powered
Discover OctoGPT, the innovative AI-Powered platform that transforms how you interact with your guests. Automate responses, personalize check-in and check-out processes, and provide real-time information.
Key Features:
- Email Templates: Create and schedule personalized emails.
- Integrated Messaging System: Respond to guest inquiries directly within the platform.
- WhatsApp Integration: Send customized messages with just a click.
Elevate your guest experience with OctoGPT!
Communication Manager
The Octorate Virtual Concierge centralizes guest communication in one platform. All communications are recorded and easily accessible for seamless management.
- Email Templates: Create and schedule personalized emails.
- Integrated Messaging System: Respond to guest inquiries directly within the platform.
- WhatsApp Integration: Send customized messages with just a click.
Communicate with your guests using WhatsApp
Streamline guest communication with WhatsApp integration:
- Create personalized message templates.
- Send messages directly from Octorate Reservations.
- Save time and enhance guest interaction with ease.
Self Check-in
Simplify the check-in process with smart lock integrations (Vikey, Keesy, Nuki, Chekin, and Ok Home):
- Send electronic keys before arrival.
- Provide a secure and seamless experience.
- Link this feature to the Virtual Concierge to automate door codes and email notifications.
The virtual concierge to welcome your guests
Virtual Concierge
AI-Powered
Try Octorate for free for 14 days
Improve the Hotel Guest Experience with the Web Concierge
Smartly manage your guests’ reception thanks to Hotel Division‘s Digital Concierge! Simplify check-in and check-out operations, optimise real-time communication with your guests and keep all the most crucial booking details under control.
Choose from endless email templates or communicate with your guests at every stage of their stay via Whatsapp Business. Contact guests directly from the reservation, from validation to check-out.
Use the Power of the Web Concierge for your Vacation Rental
Octorate Vacation Rental‘s Web Concierge is the solution that allows property managers and agencies to optimise the deployment of all staff and ensure the best guest experience.
How? Before arriving at the property, guests can find all relevant details through a web-accessible platform. The Web Concierge is the ideal tool to coordinate communication with guests. Contact them by choosing endless email or Whatsapp templates directly from the Booking Engine!
FEATURES
Fast check-in
100% in cloud
Safe payments
Fast check-out
Automatic emails
Real time communications
Direct and non direct reservations
Full management of the reservations
Possibility to export reservation schedule to excel
SMART ACCES
With the digital concierge you can manage accesses and electronic keys straight away from the app
safe payments
communication
A full suite of features to manage with ease all the complexity of the business
OctoGPT Assistant
AI-Powered
Discover OctoGPT, the innovative AI-Powered platform that transforms how you interact with your guests. Automate responses, personalize check-in and check-out processes, and provide real-time information.
Key Features:
- Email Templates: Create and schedule personalized emails.
- Integrated Messaging System: Respond to guest inquiries directly within the platform.
- WhatsApp Integration: Send customized messages with just a click.
Elevate your guest experience with OctoGPT!
Communication Manager
The Octorate Virtual Concierge centralizes guest communication in one platform. All communications are recorded and easily accessible for seamless management.
- Email Templates: Create and schedule personalized emails.
- Integrated Messaging System: Respond to guest inquiries directly within the platform.
- WhatsApp Integration: Send customized messages with just a click.
Communicate with your guests using WhatsApp
Streamline guest communication with WhatsApp integration:
- Create personalized message templates.
- Send messages directly from Octorate Reservations.
- Save time and enhance guest interaction with ease.
Self Check-in
Simplify the check-in process with smart lock integrations (Vikey, Keesy, Nuki, Chekin, and Ok Home):
- Send electronic keys before arrival.
- Provide a secure and seamless experience.
- Link this feature to the Virtual Concierge to automate door codes and email notifications.