[et_pb_section fb_built=”1″ inner_shadow=”on” disabled_on=”on|on|off” admin_label=”Hero” _builder_version=”4.24.2″ background_color=”#000000″ background_enable_image=”off” background_size=”custom” background_repeat=”space” background_enable_pattern_style=”on” background_pattern_style=”diagonal-stripes-2″ background_pattern_color=”#141414″ background_pattern_size=”custom” background_pattern_repeat_origin=”center” background_pattern_blend_mode=”screen” custom_padding=”50px||100px|||” locked=”off” global_colors_info=”{%22gcid-1c82c0b6-8bbd-468a-9d52-b47ea069ffb0%22:%91%22background_color%22%93}”][et_pb_row _builder_version=”4.24.2″ _module_preset=”default” max_width=”1550px” custom_padding=”||0px|||” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/octorate.com\/wordpress\/wp-content\/uploads\/2025\/01\/AI-Powered-color.png” alt=”Octorate logo” title_text=”Octorate logo” url=”\/en\/vacation-rental\/” url_new_window=”on” align=”center” disabled_on=”off|off|off” _builder_version=”4.24.2″ _module_preset=”default” max_width=”35%” custom_padding=”||0%||false|false” filter_saturate=”0%” filter_brightness=”200%” filter_contrast=”200%” locked=”off” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” text_font_size=”28px” header_2_font=”Exo 2||||||||” header_2_text_color=”#FFA31A” header_2_font_size=”41px” header_2_line_height=”1.2em” text_orientation=”center” custom_margin=”||0px||false|false” custom_padding=”7%||16px||false|false” header_2_font_size_tablet=”32px” header_2_font_size_phone=”42px” header_2_font_size_last_edited=”on|desktop” border_style_all=”none” border_width_bottom=”1px” border_color_bottom=”#d6d6d6″ locked=”off” global_colors_info=”{}”]<\/p>\n
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[\/et_pb_text][et_pb_text module_class=”titolo-pricing” _builder_version=”4.24.2″ _module_preset=”default” header_6_font=”Montserrat||||||||” background_layout=”dark” custom_margin=”||30px||false|false” header_line_height_tablet=”” header_line_height_phone=”0.9em” header_line_height_last_edited=”on|phone” global_colors_info=”{}” custom_margin__hover_enabled=”on|desktop” custom_margin__hover=”||||false|false”]<\/p>\n
Octorate is a travel technology company and part of the Dylog Group. We develop a cloud-based, all-in-one platform to help hotels, B&Bs, and property managers simplify their daily operations and increase direct bookings. Our technology is an agile and complete alternative to the systems used by large integrated hospitality chains, making innovation accessible to every type of accommodation.<\/p>\n
Joining our team in Rome means working at the intersection of hospitality and software, contributing to the success of thousands of businesses worldwide. We look for curious, problem-solving individuals with a passion for technology.<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” text_font_size=”28px” header_2_font=”Exo 2||||||||” header_2_text_color=”#FFA31A” header_2_font_size=”41px” header_2_line_height=”1.2em” text_orientation=”center” custom_margin=”||0px||false|false” custom_padding=”7%||16px||false|false” header_2_font_size_tablet=”32px” header_2_font_size_phone=”42px” header_2_font_size_last_edited=”on|desktop” border_style_all=”none” border_width_bottom=”1px” border_color_bottom=”#d6d6d6″ locked=”off” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_accordion open_toggle_text_color=”#FFA31A” disabled_on=”off|off|off” _builder_version=”4.24.2″ _module_preset=”default” toggle_text_color=”#FFA31A” toggle_level=”h6″ toggle_text_align=”left” toggle_font_size=”1.5em” body_text_color=”#3d3d3d” body_font_size=”1.2em” width=”60%” module_alignment=”center” body_font_size_tablet=”1.2em” body_font_size_phone=”1em” body_font_size_last_edited=”on|phone” body_line_height_tablet=”” body_line_height_phone=”1.6em” body_line_height_last_edited=”on|phone” custom_css_toggle_title=”text-align: left !important;” rank_math_faq_schema=”on” border_radii=”on|10px|10px|10px|10px” box_shadow_blur_tablet=”” box_shadow_blur_phone=”” box_shadow_blur_last_edited=”on|desktop” locked=”off” global_colors_info=”{}” box_shadow_vertical__hover_enabled=”on|hover” box_shadow_vertical__hover=”0px”][et_pb_accordion_item title=”Customer Success Specialist \u2013 Spanish Speaking” open=”on” open_toggle_text_color=”#E09900″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#ffffff” toggle_icon=”G||divi||400″ _builder_version=”4.24.2″ _module_preset=”default” body_text_color=”#ffffff” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” global_colors_info=”{}” toggle_text_color=”#E09900″ toggle_text_align=”center”]<\/p>\n
Location:<\/b> Rome (Hybrid)<\/p>\n
In this role, you are a strategic partner for our clients in Spain and international markets. You guide partners through the onboarding process and optimize platform configuration to maximize their results.<\/p>\n
Primary Responsibilities<\/b><\/p>\n Lead the onboarding journey for new clients and ensure optimal software configuration.<\/p>\n<\/li>\n Provide expert assistance via chat, email, and phone for the Spanish market.<\/p>\n<\/li>\n Offer strategic consulting to help clients increase direct bookings.<\/p>\n<\/li>\n Coordinate with the Product team to report bugs or suggest platform improvements.<\/p>\n<\/li>\n Update and maintain Spanish-language documentation and internal knowledge bases.<\/p>\n<\/li>\n Support training sessions and periodic business reviews with key accounts.<\/p>\n<\/li>\n<\/ul>\n Requirements<\/b><\/p>\n Native or C1 minimum fluency in Spanish; professional proficiency in Italian and English.<\/p>\n<\/li>\n 1\u20133 years of experience in the hospitality sector, property management, or travel tech\/SaaS.<\/p>\n<\/li>\n High level of comfort with modern CRM tools, channel managers, or booking engines.<\/p>\n<\/li>\n Ability to work in a hybrid environment with a physical presence at our Rome office.<\/p>\n<\/li>\n<\/ul>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Customer Success Specialist \u2013 French Speaking” open_toggle_text_color=”#E09900″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#ffffff” toggle_icon=”G||divi||400″ _builder_version=”4.24.2″ _module_preset=”default” body_text_color=”#ffffff” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” global_colors_info=”{}” toggle_text_color=”#E09900″ toggle_text_align=”center” open=”off”]<\/p>\n Location:<\/b> Rome (Hybrid)<\/p>\n We are looking for a specialist with strong technical skills to support our French-speaking partners. You manage the entire customer journey, ensuring each property gets the most value from Octorate solutions starting from day one.<\/p>\n Primary Responsibilities<\/b><\/p>\n Manage the setup and configuration of the platform for new accounts.<\/p>\n<\/li>\n Provide expert support and technical troubleshooting for the French market.<\/p>\n<\/li>\n Analyze market needs to suggest new features to the development team.<\/p>\n<\/li>\n Maintain and update technical documentation and training materials in French.<\/p>\n<\/li>\n Support training sessions and periodic business reviews with key accounts.<\/p>\n<\/li>\n Act as a strategic partner to guide clients through the nuances of digital distribution.<\/p>\n<\/li>\n<\/ul>\n Requirements<\/b><\/p>\n Native or C1 minimum fluency in French; professional proficiency in Italian and English.<\/p>\n<\/li>\n 1\u20133 years of professional experience in hotels, travel technology, or property management.<\/p>\n<\/li>\n A tech-savvy mindset with the ability to learn and explain complex software features clearly.<\/p>\n<\/li>\n Availability to commute to our Rome office as part of a hybrid work schedule.<\/p>\n<\/li>\n<\/ul>\n [\/et_pb_accordion_item][\/et_pb_accordion][et_pb_button button_url=”https:\/\/form.jotform.com\/260812015392349″ url_new_window=”on” button_text=”Apply Now” button_alignment=”center” _builder_version=”4.24.2″ _module_preset=”default” button_text_size=”20px” button_text_color=”#000000″ button_bg_color=”#e09900″ button_border_width=”0px” button_border_radius=”10px” button_letter_spacing=”1px” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” text_font_size=”28px” header_2_font=”Exo 2||||||||” header_2_text_color=”#FFA31A” header_2_font_size=”41px” header_2_line_height=”1.2em” text_orientation=”center” custom_margin=”||0px||false|false” custom_padding=”3%||16px||false|false” hover_enabled=”0″ header_2_font_size_tablet=”32px” header_2_font_size_phone=”42px” header_2_font_size_last_edited=”on|desktop” border_style_all=”none” border_width_bottom=”1px” border_color_bottom=”#d6d6d6″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ inner_shadow=”on” disabled_on=”off|off|on” admin_label=”Hero” _builder_version=”4.24.2″ background_color=”#000000″ background_enable_image=”off” background_size=”custom” background_repeat=”space” background_enable_pattern_style=”on” background_pattern_style=”diagonal-stripes-2″ background_pattern_color=”#141414″ background_pattern_size=”custom” background_pattern_repeat_origin=”center” background_pattern_blend_mode=”screen” custom_padding=”75px||100px||false|false” locked=”off” global_colors_info=”{%22gcid-1c82c0b6-8bbd-468a-9d52-b47ea069ffb0%22:%91%22background_color%22%93}”][et_pb_row _builder_version=”4.24.2″ _module_preset=”default” max_width=”1550px” custom_padding=”25px||0px||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” header_2_text_align=”center” header_2_font_size=”1.8em” custom_margin=”||18px|||” custom_padding=”50px|||||” locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” header_2_text_align=”center” header_2_font_size=”1.8em” custom_margin=”||18px|||” custom_padding=”25px||||false|false” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n [\/et_pb_text][et_pb_text module_class=”titolo-pricing” _builder_version=”4.24.2″ _module_preset=”default” header_6_font=”Montserrat||||||||” background_layout=”dark” custom_margin=”||30px||false|false” header_line_height_tablet=”” header_line_height_phone=”0.9em” header_line_height_last_edited=”on|phone” global_colors_info=”{}” custom_margin__hover_enabled=”on|desktop” custom_margin__hover=”||||false|false”]<\/p>\n Octorate is a travel technology company and part of the Dylog Group. We develop a cloud-based, all-in-one platform to help hotels, B&Bs, and property managers simplify their daily operations and increase direct bookings. Our technology is an agile and complete alternative to the systems used by large integrated hospitality chains, making innovation accessible to every type of accommodation.<\/p>\n Joining our team in Rome means working at the intersection of hospitality and software, contributing to the success of thousands of businesses worldwide. We look for curious, problem-solving individuals with a passion for technology.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” header_2_text_align=”center” header_2_font_size=”1.8em” custom_margin=”||18px|||” custom_padding=”50px|||||” locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_accordion open_toggle_text_color=”#FFA31A” disabled_on=”off|off|on” _builder_version=”4.24.2″ _module_preset=”default” toggle_text_color=”#FFA31A” toggle_level=”h6″ toggle_text_align=”left” toggle_font_size=”16.8px” body_text_color=”#3d3d3d” body_font_size=”1.2em” width=”90%” max_width=”90%” module_alignment=”center” body_font_size_tablet=”1.2em” body_font_size_phone=”14.8px” body_font_size_last_edited=”on|phone” body_line_height_tablet=”” body_line_height_phone=”1.6em” body_line_height_last_edited=”on|phone” custom_css_toggle_title=”text-align: left !important;” rank_math_faq_schema=”on” border_radii=”on|10px|10px|10px|10px” locked=”off” global_colors_info=”{}” box_shadow_vertical__hover_enabled=”on|hover” box_shadow_vertical__hover=”0px”][et_pb_accordion_item title=”Customer Success Specialist \u2013 Spanish Speaking” open=”on” open_toggle_text_color=”#E09900″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#ffffff” toggle_icon=”G||divi||400″ _builder_version=”4.24.2″ _module_preset=”default” body_text_color=”#ffffff” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” global_colors_info=”{}” toggle_text_color=”#E09900″ toggle_text_align=”center”]<\/p>\n Location:<\/b> Rome (Hybrid)<\/p>\n In this role, you are a strategic partner for our clients in Spain and international markets. You guide partners through the onboarding process and optimize platform configuration to maximize their results.<\/p>\n Primary Responsibilities<\/b><\/p>\n Lead the onboarding journey for new clients and ensure optimal software configuration.<\/p>\n<\/li>\n Provide expert assistance via chat, email, and phone for the Spanish market.<\/p>\n<\/li>\n Offer strategic consulting to help clients increase direct bookings.<\/p>\n<\/li>\n Coordinate with the Product team to report bugs or suggest platform improvements.<\/p>\n<\/li>\n Update and maintain Spanish-language documentation and internal knowledge bases.<\/p>\n<\/li>\n Support training sessions and periodic business reviews with key accounts.<\/p>\n<\/li>\n<\/ul>\n Requirements<\/b><\/p>\n Native or C1 minimum fluency in Spanish; professional proficiency in Italian and English.<\/p>\n<\/li>\n 1\u20133 years of experience in the hospitality sector, property management, or travel tech\/SaaS.<\/p>\n<\/li>\n High level of comfort with modern CRM tools, channel managers, or booking engines.<\/p>\n<\/li>\n Ability to work in a hybrid environment with a physical presence at our Rome office.<\/p>\n<\/li>\n<\/ul>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Customer Success Specialist \u2013 French Speaking” open_toggle_text_color=”#E09900″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#ffffff” toggle_icon=”G||divi||400″ _builder_version=”4.24.2″ _module_preset=”default” body_text_color=”#ffffff” background_color=”RGBA(255,255,255,0)” background_enable_color=”on” global_colors_info=”{}” toggle_text_color=”#E09900″ toggle_text_align=”center” open=”off”]<\/p>\n Location:<\/b> Rome (Hybrid)<\/p>\n We are looking for a specialist with strong technical skills to support our French-speaking partners. You manage the entire customer journey, ensuring each property gets the most value from Octorate solutions starting from day one.<\/p>\n Primary Responsibilities<\/b><\/p>\n Manage the setup and configuration of the platform for new accounts.<\/p>\n<\/li>\n Provide expert support and technical troubleshooting for the French market.<\/p>\n<\/li>\n Analyze market needs to suggest new features to the development team.<\/p>\n<\/li>\n Maintain and update technical documentation and training materials in French.<\/p>\n<\/li>\n Support training sessions and periodic business reviews with key accounts.<\/p>\n<\/li>\n Act as a strategic partner to guide clients through the nuances of digital distribution.<\/p>\n<\/li>\n<\/ul>\n Requirements<\/b><\/p>\n Native or C1 minimum fluency in French; professional proficiency in Italian and English.<\/p>\n<\/li>\n 1\u20133 years of professional experience in hotels, travel technology, or property management.<\/p>\n<\/li>\n A tech-savvy mindset with the ability to learn and explain complex software features clearly.<\/p>\n<\/li>\n Availability to commute to our Rome office as part of a hybrid work schedule.<\/p>\n<\/li>\n<\/ul>\n [\/et_pb_accordion_item][\/et_pb_accordion][et_pb_button button_url=”https:\/\/form.jotform.com\/260812015392349″ url_new_window=”on” button_text=”Apply Now” button_alignment=”center” _builder_version=”4.24.2″ _module_preset=”default” button_text_size=”20px” button_text_color=”#000000″ button_bg_color=”#e09900″ button_border_width=”0px” button_border_radius=”10px” button_letter_spacing=”1px” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” header_2_text_align=”center” header_2_font_size=”1.8em” custom_margin=”||18px|||” custom_padding=”50px|||||” locked=”off” global_colors_info=”{}”]<\/p>\n Send us your CV anyway, and we\u2019ll reach out as soon as a position that matches your profile opens up!<\/span><\/h2>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Work with UsDiscover Career Opportunities at Octorate Octorate is a travel technology company and part of the Dylog Group. We develop a cloud-based, all-in-one platform to help hotels, B&Bs, and property managers simplify their daily operations and increase direct bookings. Our technology is an agile and complete alternative to the systems used by large integrated […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"_links":{"self":[{"href":"https:\/\/octorate.com\/en\/wp-json\/wp\/v2\/pages\/76187"}],"collection":[{"href":"https:\/\/octorate.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/octorate.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/octorate.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/octorate.com\/en\/wp-json\/wp\/v2\/comments?post=76187"}],"version-history":[{"count":25,"href":"https:\/\/octorate.com\/en\/wp-json\/wp\/v2\/pages\/76187\/revisions"}],"predecessor-version":[{"id":76225,"href":"https:\/\/octorate.com\/en\/wp-json\/wp\/v2\/pages\/76187\/revisions\/76225"}],"wp:attachment":[{"href":"https:\/\/octorate.com\/en\/wp-json\/wp\/v2\/media?parent=76187"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
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Didn\u2019t find the role you were looking for?
Send us your CV anyway, and we\u2019ll reach out as soon as a position that matches your profile opens up!<\/span><\/h2>\nWork with Us<\/span><\/h1>\n
Discover Career Opportunities at Octorate<\/span><\/h2>\n
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